SHIPPING

Standard Shipping - $9.95 for orders under $99

Express Shipping - $14.95 for orders under $99

Standard Shipping - FREE for orders over $99

Express Shipping - $4.95 for orders over $99

Click and Collect - FREE

Courier method is chosen at our discretion, depending on location and weight.

No, at this point in time we are unable to ship outside of Australia. We apologize for any inconvenience.

ORDERS

You will receive your initial confirmation email to verify that your order has been received by The Protein Shack. Once the order has been processed and dispatched on the first available business day (Monday-Friday), you will receive an email with your tracking details.
Please note: A ‘Complete’ status relates to everything we do on our end. Meaning we have picked, packed and shipped your order and it is now with Australia Post or the selected Courier.

Please ensure you check your Junk Mail or Spam Folder if you have not received your tracking email.

If you receive the wrong item, your order has been damaged in some way or there was some other issues that you are not happy about, please contact us on (08) 9754 8969 or by filling out the Contact Us form and we will assist you as soon as possible.